Coffee Distributor Improves Efficiency and Achieves 100% Shipping Accuracy
Case Study: Karsay Coffee
ACCU-DART is a real-time warehouse and inventory management solution designed to integrate directly with AccountMate, Sage Accpac ERP, and Sage Pro ERP. Using radio-frequency scanners, ACCU-DART ensures that inventory transactions are processed quickly and accurately every time. This greatly improves efficiency throughout the organization, from the warehouse and shop floor to the clerical and accounting offices.
Karsay Coffee Distributors, a corporate coffee service in Somerset, New Jersey, needed to improve the speed at which they fulfilled orders. They also needed orders to be filled accurately.
The task of pulling up each order after picking to create shipments was labour-intensive and caused a backlog. Employees were not working as efficiently as possible because order fulfillment was processed manually, and in many cases inaccurately. Additional work was often required by both the warehouse and clerical staff to complete orders.
Karsay Coffee Distributors contacted George Kassai of K and K Accounting Systems Inc. to resolve these issues and improve overall operations.
The Solution
George Kassai determined that ACCU-DART was the best solution for their inventory control needs. ACCU-DART is fully modular, allowing Karsay Coffee to purchase only the functionality they require. Ease of implementation, fast training, and simple operation were also key factors in their decision.
George Kassai recommended using ACCU-DART alongside:
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MJD Starship, to create shipping charges electronically
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An “invoice all” macro created by CodePartners to further streamline operations
ACCU-DART uses barcodes and radio-frequency scanners to allow warehouse staff to instantly update the accounting system. This ensures that all users throughout the organization have the most current information. Because ACCU-DART validates data in real time, it virtually eliminates data entry errors.
When shipping an order, warehouse staff simply scan the barcode for each item and follow the prompts on the handheld scanners. ACCU-DART verifies that the correct items are being shipped to the correct customer. Typical functionality includes shipping sales orders, receiving purchase orders, warehouse transfers, physical counts, serial and lot control, and more.
The Result
Once ACCU-DART was implemented, operations at Karsay Coffee improved dramatically. Shipment accuracy issues were nearly eliminated.
George Kassai confirmed:
“The only way something can be shipped incorrectly is if it was keyed into the original order wrong.”
ACCU-DART verifies that the correct items are being shipped for each order, and shipments are posted immediately in real time, which means inventory is updated instantly.
Both K and K Accounting Systems Inc. and Karsay Coffee expected time and cost savings, but the final results far exceeded expectations.
Karsay Coffee reported:
“Shipping accuracy improved to 100 percent, and inventory was accurately released with each shipment. It has saved two to three hours of work each day.”
Overall shipping time was reduced by 50 percent. Eliminating the need to reship incorrect orders resulted in significant labor savings. Previously, one person spent the entire day entering shipments and invoicing orders. With ACCU-DART, this clerical effort was reduced by 50 percent, freeing staff to work on more productive tasks.
George Kassai summarized the benefits:
“The client is extremely satisfied with the Return on Investment ACCU-DART delivered to his company. Also, the employees are happier working, because it has made their jobs easier.”
Although it may be difficult to attach a precise dollar amount to the savings, the return on investment is clear. ACCU-DART saves countless hours of labor, improves customer satisfaction, and delivers better inventory accuracy.
By increasing both accuracy and efficiency, ACCU-DART is an ideal solution for warehouse and inventory management.