Warehouse Accuracy and Cost Savings at Highfield Holdings
Case Study: Highfield Holdings
ACCU-DART is a real-time radio-frequency barcode solution designed to integrate directly with AccountMate, Sage Accpac ERP, and Sage Pro ERP. Using radio-frequency barcode scanners, it allows warehouse staff to instantly update the accounting system, eliminating additional data entry and making operations more efficient. ACCU-DART is available as individual modules, making it easy to customize to your specific needs.
Because many of their items were small and looked similar, warehouse staff often shipped incorrect products. They needed a system to significantly improve accuracy and reduce costs.
Highfield Holdings Inc. is a Salon & Spa distributor in Woodbridge, Ontario, with stores operating as “Trade Secrets” across the province. Highfield was running into issues when they shipped the wrong goods to their stores. These errors resulted in wasted time correcting mistakes in the warehouse and additional customer service hours dealing with complaints.
Highfield contacted Bredet Services, Inc. to find a solution. They were, according to Debbie Breuls of Bredet, “concerned about cost and implementation because they were not in the market to spend $75–$100K on an inventory control system.” Debbie recommended ACCU-DART, which offered the required functionality at a fraction of the cost of competing systems.
Why ACCU-DART Was the Right Fit
ACCU-DART is 100% modular, allowing clients to select only the functionality they need. Installations can range from:
-
a single user with one module (e.g., Ship Sales Orders)
-
to a full multi-user warehouse solution with all modules
This makes ACCU-DART a more affordable and scalable option.
When an item is scanned in ACCU-DART, it verifies in real time that the correct item is being processed. For Highfield Holdings, this drastically reduced the chance of shipping errors—especially important when items appear nearly identical.
The Result
By shipping the right goods to the right store the first time, Highfield Holdings:
-
eliminated costly shipping errors
-
reduced customer service workload
-
improved warehouse efficiency
-
saved labor costs
Debbie Breuls notes:
“It has greatly improved errors in shipping and has reduced their warehouse staff by one full-time person.”
A representative from Highfield Holdings explains:
“In today’s economy we have to be better than before, with less people, fewer customers, and tighter budgets... just to stay in business. Decisions should only be made on accurate and timely information. Sage Accpac and ACCU-DART allow me these luxuries.”
For a relatively small upfront investment, ACCU-DART helped Highfield improve efficiency, increase inventory accuracy, and reduce labor costs—making the business more profitable and resilient.